Saturday, May 8, 2010

Cannot see saved Site Template that is in the Gallery

Problem:

You save a site as a Site Template, and you see it listed in the Site Collection Gallery but you cannot see it as an option in a site under the Site Collection.

Cause:

If you create a Site off a built-in or custom template, then you create a sub-site based off a different built-in or custom template, then save that sub-site as a Site Template, you will not see this new Site Template as an option to create from under any sub-sites that are not built off the same template as the saved template site was.

Resolution:

Basically there is no workaround for this issue. You must create both sites from the same template to be able to see the Custom-CustomSiteTemplateName . You will either need to re-create a new top site based of the same original template the saved sub-site was…or re-create your sub-site to be based off the same original template the top site was, then re-customize it and re-save it back up to the Gallery again.

I did NOT find a Microsoft KB article on this exact problem, but did find a similar one on this same issue with a saved List Template, then tested this and found Site Templates have the same problem.

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